The first 60 minutes after a tree hits your roof determines how much damage your home sustains and whether your insurance claim pays in full. Here is exactly what to do — step by step — from the moment it happens.
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If a tree is on your roof, evacuate the immediate area of the house right now. Do not stand beneath the impact zone. Structural failure can occur hours after the initial impact as the weight shifts and roof members fatigue. Get your family to a safe location, then follow the steps below.
The hour after a tree hits your Jackson MS home is the most consequential hour of the entire recovery process. Every minute of delay costs money — either in escalating structural damage, water intrusion, or a weakened insurance claim. Follow this sequence exactly.
Call our 24/7 emergency line immediately. Your homeowner's insurance policy requires you to take reasonable steps to mitigate further damage — calling a professional emergency tree removal Jackson MS service is that step. Waiting hours before calling can give your insurer grounds to reduce your payout for failure to mitigate.
Our dispatcher starts building your documentation file from the first call — timestamp, address, impact description. The clock on your insurance claim starts here.
From a safe distance on the ground — never climb onto the roof or approach the impact zone — take wide-angle photographs of the tree on the structure from multiple angles. Include photos of the full tree, the point of roof penetration, and any surrounding structural damage visible from the ground.
Do not approach downed power lines. If any lines are down or sparking, call 911 and Entergy Mississippi at 1-800-968-8243 before anything else.
These photographs are the foundation of your insurance claim. Taken before any work begins, they document the full extent of the damage in its original state — something no adjuster can dispute after the tree has been removed.
While our crew is already en route to your Jackson MS address, call your insurance carrier's emergency claims line to open a claim. You do not need to have the tree removed before calling — in fact, calling while the tree is still in place gives your adjuster the option to send their own photographer if they choose, which strengthens your claim further.
Mississippi homeowner policies typically require storm damage to be reported within 48 hours. Opening the claim now — while our crew is still on the way — protects your full entitlement to covered benefits.
Our crew arrives with crane capability, heavy-duty tarps, and structural supports. The first action is emergency tarping to seal the roof opening before any rain gets in. Then extraction begins. Then we hand you a complete insurance documentation package — photographs, written assessment, and itemized invoice — formatted for your carrier.
You do not fill out a single form. We handle every piece of the insurance process while the crew handles the tree.
The storm systems that bring trees down in Hinds County invariably bring rain behind them. A 2-inch rain event through an unsealed roof penetration can cause $15,000–$40,000 in interior water damage — often exceeding the original structural repair cost from the tree impact. Emergency tarping is not a secondary consideration. It is the first structural action we take the moment the crane clears the tree from the roof deck.
Not hardware store tarps. Commercial-grade weatherproof sheeting secured with structural fasteners rated for Mississippi wind loads — covering the full penetration zone plus a safe perimeter margin.
If the roof deck has been compromised at the impact point, we install temporary structural supports before tarping to prevent further collapse under tarp weight or subsequent rain load.
Every tarping action is photographed and included in your tree removal insurance claim Mississippi documentation package. Emergency tarping costs are reimbursable under covered peril claims in most Mississippi homeowner policies.
Real people answer 24/7. Crane-capable crews. Emergency tarping. Insurance direct billing. Dispatching within the hour across all of Hinds County.
24/7 EMERGENCY LINE(601) 555-0199